General Welbeck Information

Here is our general Welbeck information for buying our printed and embroidered garments. Please read through the page before placing an order with us. If you have any queries... do not hesitate to contact us!

Manufacturing	Most of our Welbeck brand garments are made here in Nottingham, from our own knitted fabrics. Some garments are kept as regular stock items while some are made to order only. The quality of every garment is carefully checked at each stage of production. We also supply many other brands that are not manufactured by ourselves, to give our customers the widest range of garment choice.
The motif	You can choose silk screen printing or embroidery for your group/organisation's own design. You can have individual names or nicknames transfer printed onto garments. All garments are printed and embroidered here in the same factory so your order can move efficiently though the departments.
Samples	If you would like to see samples of any of our garments please contact us and we will send them out on 28 days approval. (Please do REMEMBER to send the samples back!)
Sizing	Please note that printed/embroidered garments cannot be exchanged, make sure that you order the correct size. Please use our size chart or ask to see samples BEFORE YOU ORDER.
Delivery	Delivery of stock items is normally 2-3 weeks. Delivery of non-stock items is normally 2-5 weeks. Orders requiring printing and embroidery will usually take about 6 weeks to be processed - order early! If you require an urgent delivery we would advise you to phone first to check our stock position.
Prices	All price details are given in our current price list. A quick summary of the main points of our pricing policy is given below.
	VAT	Garments in childrens sizes do not incur VAT. The VAT inclusive price has been shown in bold type on all adults sizes. Generally speaking, if you are ordering for children of the ages approx 9-16 you need to read our VAT guideline.
	Embroidery and Printing	There are no charges for design of the motifs (apart from alterations away from the design originally submitted to us). Prices for printing are based on the number of colours in the design. Prices for embroidery are based on a simple structure relating to size of motif and the number of colours in the motif.
	Discounts	are offered on large orders as follows 25 - 74 garments 5% discount 75 - 350 garments 10% discount
Carriage	Carriage is only charged on orders where less than 25 garments are ordered, for BFPO destinations and for cap orders; otherwise it is free. For 12 - 24 garments we charge a part carriage charge. Please note that a signature may be required by the parcel carriers on receipt of the parcels. If you do not want delivery on certain dates (eg holidays) please specify on order form.
Minimum Order	We have a minimum order number of 12 garments for all embroidered designs and all single coloured printing designs. Our minimum order quantity for multicoloured printing (2-4 colours) is 25 garments for the initial order and 12 for all subsequent orders with that design. We can often accept "repeat" orders for quantities below the minimum order quantity on payment of a surcharge. (Cap orders:- minimum 20)
Additions	We will accept late additions to orders that have not yet been printed/embroidered. However, customers should bear in mind that this may lead to a longer processing time for the whole order.
Re-ordering	We save all designs, so that reordering is quick and efficient. If you have more than one design, please make sure that we know which design you require (eg attach a photocopy or sample).
Payment	Small orders - please send payment with order. Larger orders - payment within 14 days of delivery, please make cheques payable to Welbeck Sports. If we are unable to offer you credit terms we will contact you to request payment before we proceed with your order. Please note that we do not accept payment over the internet. Credit cards payments will be accepted over the phone on payment of a surcharge.